A: Each product is custom-made after you place your order. Fulfillment typically takes 2–5 business days, followed by shipping, which varies by location and product type:

• United States: 4–22 business days
• International: 7–30 business days
  You’ll receive a tracking number as soon as your order ships.

A: Shipping costs vary based on the type of product and your location. Exact shipping costs will be calculated at checkout.

A: Right now, we are shipping to limited markets with a primary focus on the USA. We plan to expand to more regions in the future. For international orders in our current markets, please note that shipping times may take longer due to customs processing.

A: If you have any questions or issues, please email us at store@chefspsa.com, and we’ll get back to you as soon as possible.

A: Since all items are custom-made, we do not accept returns or exchanges unless the item arrives damaged or defective. If there’s an issue with your order, please contact us at store@chefspsa.com within 7 days of delivery.

A: If your order arrives damaged or defective, please email store@chefspsa.com with your order number and photos of the issue. We’ll make it right.

A: The Chef’s PSA podcast is available on Spotify, Apple Podcasts, YouTube, and anywhere you listen to podcasts. For exclusive episodes, subscribe on Substack or join our premium members on Spotify

A: You can find André Natera’s bestselling books, including How Not to Be the Biggest Idiot in the Kitchen and Culinary Leadership Fundamentals, on Amazon and chefspsa.com.